The location is convenient and provides easy access to the city. The room was clean, and parking was sufficient. That said, there were a few downsides. Although the standing shower was nice, the door didn’t seal properly, so water leaked onto the bathroom floor during use. As a result, there was visible mold starting to develop in the corner. The elevator also wasn’t working, which made carrying luggage to the upper floors difficult. Breakfast was very minimal no juice or protein options, just bread, cornflakes, and fruits. Overall, the property has a lot of room for improvement.

Stay here for one night after finishing a long week day. Really didn't have any issues for the one night. Staff I encountered was friendly and room was clean. Area was quiet and seemed safe

Stayed one night with my dog while traveling through Charleston. Arrived later in the evening (around 9 pm) and was greeted immediately by the front desk staff member who friendly and efficient. The room was clean and comfortable; no complaints at all. The location is convenient to Charleston and Mt. Pleasant. I felt safe walking the dog after dark. Tucked well off the main road so it was peaceful. Breakfast buffet was typical for this level of hotel stay.

I have been staying here for over a year now and earned diamond status. Loved it and everything was perfect until the owner quit serving breakfast in the morning. Apparently, “hot breakfast” means waffles only. Save your money and go to a hotel without the breakfast advertisement. You will save money and actually have more to spend on a good breakfast.

The price was right. Not a five star hotel BUT clean and friendly and quiet. NOTE: Joseph that works in the breakfast area is a gem. Such a pleasant and wonderful individual that added to a nice stay.

Hotel elevator does not work. My husband has mobility issues and we had to walk to the other end of the hotel and up 2 flights of stairs! They wanted to put us either on the third floor…..which I had a fit about or in a double bed room instead of a king bed room….oh ya and there were just cleaned king rooms on the first floor!!!!!! So not up to Sleep Inn quality

Room was clean and breakfast was good. Everything was working fine. The only thing was lift wasn't working we stayed only for a night so don't know if they fixed it as they said. staff was polite.

Good quiet place to stay. Clean rooms. Comfortable beds. Only one critique: showers (mine at least) need some adhesive applied to bottom of shower to keep it from getting slippery.

Great comfy and affordable spot whenever I have conventions to attend in the area. Free breakfast with make your own waffles, cereal, eggs, biscuits, gravy, yogurt,etc. I just wish they had a hot tub!

Worst experience you can ever have, AVOID! 1. They did not have king size room that we reserved. They silently gave us queen size bed, refused to give us king, refused to return us money, refused to cancel our stay, refused to call manager until threatened with a police coming. 2. They said pet fee is for the whole stay but at the desk changed for fee per day, hoping we would not notice. Horrible customer service at the reception with arrogant person lying to your face “that she guarantees no manager will pick up the phone, so she will not call them at all.” Naturally they picked up the phone when they called. In the end we managed to get the promise to get a refund from the hotel, but they have not returned the money and we will be forced to take legal action.