DO NOT STAY! Got to the room on 1/16 and there was a bug in the shower, used utensils in the drawer, a BROKEN toilet, and a dirty fridge (have picture proof). Had to get the front desk to deal with the issues and they were not helpful. Only offer expensive valet parking, so be prepared to pay an extra $60 per day. Once i checked out of the hotel, they tried to charge a $250 smoking fee that took place on 1/17 at 8pm. I tried to present picture and video evidence that we weren’t in the hotel room at 8pm on 1/17 and they won’t budge. They have sensors in the rooms that they claim are “100%” accurate. I don’t understand how it can be accurate if I wasn’t even present in the room at that time. In addition to that, my friend and I don’t smoke. This hotel is disgusting, unfriendly, outdated, and full of rude employees. Do yourself a favor and STAY AWAY!

The Ryder did not live up to expectations we had based on the cost of our stay. We had several issues during our two night stay: 1. Fire alarm went off at 2:15 AM for 45 min. We heard nothing from the hotel in the form of explanation or even recognizing that it happened let alone an apology 2. Room noise: roughly half of the rooms’ windows open to the courtyard/bar area, where music is played loudly from 7:45AM (including the morning after said fire alarm) until midnight. We could hear EVERYTHING from rooms surrounding us, people walking the halls and from the courtyard both nights. 3. Our AC was not functioning the first night. Again, no real acknowledgement from the staff, but they did have it fixed within a few hours after we reported the issue 4. Less important but still relevant, the hotel had a stale/musty smell on our hall and in our room We wanted to love the hotel, the location is wonderful and rooms are clean, but for the cost of the stay our expectations were much higher than what we received. Would stay elsewhere in the area.

Hotel was fabulously adorable - staff seemed very nice and attentive but you probably will not get sleep here. Walls are paper thin to the point you can hear someone having a quiet conversation in the hall like they are standing in the room with you. Was woken up every hour from people coming and going. Even had some children try to “prank” us and knock on our door screaming. Was thinking of having a wedding block here but upon seeing the actual sleeping situation I will not recommend and will only tell them to come see how adorable it is and possibly stop in for a cup of coffee from the delightful young girl at the lobby.

We had a wonderful day stay at The Ryder Hotel. From the moment we arrived, we were greeted with smiling, welcoming faces at the front desk, bar, and restaurant; the kind of genuine hospitality that immediately sets the tone for a great experience. Their ability to accommodate us by securing a last-minute reservation at a nearly impossible-to-book restaurant (Vern's) was truly impressive and speaks volumes about the level of care and concierge-style service they provide. The hotel was impressively clean and well cared for, which added to an overall sense of comfort and ease throughout the space. There was a warm, relaxed feeling that made it easy to settle in and truly enjoy the environment, whether grabbing a drink, spending time in the common outdoor areas, or simply unwinding during the day. There’s a natural warmth to the space, stylish yet cozy, that strikes the perfect balance between elevated design and everyday comfort. It’s clear the team takes pride in both service and presentation, and that attention to detail does not go unnoticed. A lovely experience in Charleston, we would absolutely return.

The good: cleanest hotel room I've ever been in. Mattress was comfortable. The location is perfect. The bad: the hotel seems like a refurbished motel. The walls are paper-thin. The noises are as unpleasant as it gets... Half of the rooms look out onto the outdoor bar area, which plays music until 10 PM, or until 1:30 AM depending on the holiday. Worse: we prepaid for the stay, but the hotel charged our credit card every night regardless, saying the charges will fall off later, but clogging up the card with $1,600 of such charges... that's unpleasant. Then, they charged us a nightly "amenity fee" even though we booked through Hyatt and prepaid all costs. We had to contact Hyatt to get this place to remove the charges. We need to travel to Charleston yearly but don't plan on returning to this place unless there is no vacancy elsewhere.

Pros: Located in a convenient area close to King and very walkable. Trendy fun decor through the hotel. Cons: our room smelled moldy, the hotel itself seemed very understaffed, and the service in general was slow or non existent. 2 of the mornings we were there, the cafe was not open, so there was no coffee/breakfast available. The Little Palm restaurant also seemed understaffed and not friendly. There are so many other beautiful hotels in Charleston. Would not recommend

Really cool aesthetic and great location. Front desk staff and valet workers were nice. Food and drinks at the bar were good. Bed was comfy. But for a hefty price there was a lot left to desire. - clogged drain in sink - say they do room service but I just got transferred and hung up on several times until I gave up - no mini fridge in room and no snacks or drinks for sale in lobby - hook in the room fell out of the wall - thin walls - super high price for parking onsite - resort fee tacked on to the already expensive nightly price, but for what?

We absolutely loved staying here. The pool and restaurant were very aesthetic and pink/pretty. The room decorations were very nice, and rooms clean. My only qualm with the rooms is that our windows were blocked by vines, so no natural light. The service was amazing!! Vann at the front desk went above and beyond for us. He hand wrote a list of recommendations for us that he left at the desk for us after his shift. Turn down service exceptional. 5 minute walk from King St and Farmers Market. 10/10.

The location is perfect. The rooms are darling and spacious. You even get a plush robe in your room! The pool and bar area is wonderful. The food was really good. I go to conferences in the area, and this is my new go to hotel.

No soundproofing at all. I was woken up several times by various noises and I am not a light sleeper and had white noise playing loudly all night. As I am typing this, I am awake 40 minutes before my because I keep getting woken up and now the sounds won't stop. This hotel was the worst part of the trip. It is aesthetic and the front desk staff was nice until the last day but there is no fridge in the room, it has a weird smell, and like I mentioned there is no soundproofing. I am updating this review from 2 to 1 star as I had mentioned how loud it was in the room and both employees at the desk just said oh sorry about that unfortunately there is nothing we can do. One said it was because I was a long the outside wall, which considering most of the rooms are... then it is just a bad hotel design. I would have rathered any amount of sincerity in that interaction but it was very much a "well what do you want me to do about it" kind of response. Anyway, like I said, Charleston was fabulous but for the pricing there are several better hotels near by. Bring ear plugs if you decide to stay here.