First off, the hotel is a great place to stay for whatever your needs are and I have a little bit experience staying at hotels as I am lifetime Diamond member. Everything at the hotel feels like it is brand new! I had an issue with the room and entire team took steps to make it right from Madison at the front desk to Troy the manager and finally Keith the GM all took the time to help me out. It was one of the best customer service experiences I have ever had and would recommend the Hiliton Garden Inn Summerville to everyone!

I liked it. It was in a great location. It would have gotten 5 stars, but they nickel and dime you for breakfast. Other places include it. This place charged an extra 15 a day. Just include it in the room cost. It's embarrassing. It's not the staffs fault. it's not the locations fault. it's not the buildings fault. It's corporates fault. It's really gross. I stay with hilton when I travel, and this is just atrocious. I'd be ashamed of my self if I was squeezing my customers like this. I'm already paying a premium just to stay at a hilton. I get that part, but there are other option just as good. They include the breakfast. Rethink some of your customer loyalty or they might rethink there brand loyalty.

I had a very pleasant stay at Home2 Suites. The room was clean and well-maintained, meeting the Hilton standard I'm accustomed to. Both the room and bathroom were spacious, offering plenty of lighting and a comfortable layout. Even though my room was located close to the elevator, it was impressively quiet throughout my stay. One of my favorite features was the blackout shades, which made it easy to get great rest. While I didn't use the hotel amenities, I appreciated that the property offered a gym, fast and reliable Wi-Fi, ample seating in the lobby, and a computer station available for printing when needed. The hotel is located in a convenient and safe area, within walking distance of food and shopping, which made getting around very easy. Overall, this property delivered a comfortable, quiet, and convenient stay, and I would definitely consider staying here again.

Nice Hotel. We didn't have the breakfast, but loved the indoor pool. We had issues with our room, but GM Keith Kane jumped right in when he was told, and straightened it right out. We had to stay here because our AC went out. Keith Kane is a great GM and takes real good care of the Hilton Hotel at the Nexton location. Try it out. Sincerely, Rick Lester Linda D'Angelo

The location is nice! They have plenty of parking and are near numerous of delicious places to eat. The rooms are nice but the temperature is either cold or hot with no in-between. We usually have a clean room but this last trip the floor was filthy and the bed had trash in it. I usually don't complain about the room but when you step into the shower you can see how much dirt you pick up just from the entrance way. It was disgusting. The front desk is always helpful and full of smiles! They have snack and small meals upfront along with plastic utensils.

The barn door on the bathroom is very heavy and you have to be careful how far you push it or it will pinch your fingers. We had to ask for washcloths twice, there were none on arrival and the maid didn't leave any when she cleaned. Otherwise everything was great. Very clean. Quiet.

The Hilton Garden Inn, Summerville Sc. Grounds are very well kept and quite nice. The Hotel itself is fairly well kept. The front desk clerks were very professional and helpful. Check your room when you get there. My first room smelled like something was being covered up. They responded immediately and professionally to accommodate. The food at the restaurant and bar was good. However the bartender was very opinionated on things that I never requested an opinion on. If you bring children to eat there and they do not like sports on the bar/restaurant T.V. , well, you may be stuck with that. They seem to cater to non-booked customers over booked patrons. All that aside. Nice place to visit. Safe travels.

My family and I traveled from Ohio for a wedding in Charleston. Check in went smooth and the gentleman who checked us in was very kind and welcoming. The room was spacious and clean. Breakfast was great and the staff were so helpful. I want to shout out Kari who helped us track down a stuffed animal my daughter left in our room after check out. She was very upset about it and we were already on the road back to Ohio. Kari went above and beyond to make sure this item was returned to us. Thank you!

I had an amazing recent stay at the Hilton Garden Inn. This property really sets the bar high in terms of customer service and cleanliness. From arriving I was quickly all checked in and going up to the room it was very spacious. I stayed for 1 night but loved how comfortable the beds was, there was lots of storage throughout, lots of lighting and seating and very clean. The bathroom was well stocked and loved the shower. The gym was very spacious and had lots of equipment to use. Very large pool outside which was nice. I enjoyed an amazing dinner at the restaurant, the bartender was amazing! Breakfast the morning of leaving was very good I enjoyed the buffet with lots of options and felt like it was a great value for the price. I also loved that this hotel was in a great location and had a walking trail nearby. I would definitely stay again and highly recommend.

So, you want a hotel that’s close to restaurants, shopping, and the interstate? Congratulations—you found it. You also get spacious rooms, crisp linens, and fluffy towels that’ll make you question why your own laundry at home is so mediocre. The internet is fast enough for Netflix and online shopping at the same time, and the staff are genuinely friendly. The food? Perfectly decent. And the snack selection could sustain a small army. Bonus: it’s quiet enough that you might actually sleep. Now for the “special features.” The air conditioner seems to have been borrowed from a dollhouse, so while it runs, the humidity in the room could make you feel like you’re sleeping inside a greenhouse. The carpet has some mystery coating that turns your socks into Velcro pads—fun if you’ve ever wanted to experience traction control while standing still. Water pressure? Think of a garden hose that’s been stepped on. And the mildew in the shower? It’s practically a permanent resident. Honestly, at this point, it should have its own loyalty card.