Nice hotel. Our room while nice size was the wrong bed configuration from what I booked. Our room also had a smell that never went away. Service and employees were very professional. Breakfast while generic, was pretty good and the employees working had a very positive attitude and very friendly.

I had a great experience staying here! The rooms were clean and comfortable, which was exactly what I needed while my house is being renovated. There was an issue with the system being down around 3 AM, but Joseph handled everything so calmly and efficiently. He was extremely kind, helpful, and professional despite the circumstances. I really appreciated his patience and excellent customer service, especially at that hour. Thank you, Joseph, for making the experience a positive one!

I want to give a shout-out to Renee, the front desk agent, for her amazing customer service during my hotel stay. Renee went above and beyond by keeping my sick pet's food refrigerated while I ran an errand after checking out. What can I say about the Fairfield by Marriott Inn & Suites Charleston North/Ashley Phosphate? Their staff is top-notch! It really feels like a home away from home. I even met a guest who told me she planned to stay for only 6 days but ended up staying for 4 weeks! That really shows how much the staff at Fairfield by Marriott Inn & Suites Charleston North/Ashley Phosphate cares. I'm looking forward to seeing them again soon.

Very nice and clean hotel that is conveniently located near shops and restaurants. Breakfast was always hot and delicious! The staff were all friendly and courteous. Shaquana was especially helpful with getting us checked in and comfortable. She welcomes everyone with a big smile as soon as you walk in the door. Erica also went out of her way to assist us with finding stores we needed in the area.

Our room smelled so bad it was almost unbearable. The room was small and barely fit the two queen beds and pullout couch. The bathtub had peeling paint and the couch had crumbs. Overall I was not very impressed as it was not up to the usual Marriott standards. If I wanted this level of quality I would have stayed at the motel across the street for much cheaper.

I was a bit apprehensive staying here with a 3.9 review score and the negative reviews people posted. Well...I have no idea where they all stayed because my wife and I LOVED this hotel. Erica at the front desk took such good care of us and was so friendly. The manager was really nice and asked us how things were each day. The room was so cozy and we slept so good. The breakfast buffet was one of the best we have had in a while with so many condiments and toppings to enhance the meal. The whole week we were there was wonderful! Do yourself a favor and reserve a night or two at this Fairfield Inn. A great hotel that went the extra mile to make our stay a happy one! P.S. Great ice as well!!

I knew when this was like $50 less than the comparable hotels that there was probably a reason. This hotel is not up to the typical Fairfield standard. My son was taking a bath and removing "the gross stuff" with a cup. Made him get up and take a shower. Beds are old and tired. Service was fine, breakfast was fine, it's say generally as expected. I'd suggest spending a few extra bucks if you can hack it.

Great location to get my destination. Room was clean and spacious. Only stayed one night but very quiet and comfortable. Open parking lot with plenty of spaces. I was not concerned with vandalism or anything like that. Didnt get a chance to eat breakfast but I believe it was worth experiencing. 8.7 out of 10.

This hotel had the best front desk workers ever. I can’t remember the managers name but she treated my brother and I like we were her own when there was troubles with our reservations per USAA. Her cousin as well was always so much help and incredibly friendly. The workers here have genuine care for their costumers! The rooms were great and the hotel was near so many restaurants with only a 20 minute drive to Charleston. When we visit Charleston we will definitely be staying here again. Thanks again for all your help!

The water in the shower was reversed, so at first no hot water, had to warn my daughter. The rooms are nice, the walls are kind of thin.