This hotel was...well...not-so-great. I am a loyal Marriott customer, Gold Elite status in fact, and the room I got had furniture that was in such bad shape, I thought it would fall apart during my stay. There was obvious water damage to it. I'm guessing they somewhat recently tore up the carpeting in the rooms and replaced it with wood-like flooring, which is probably easier to clean, but was poorly installed. Same goes for the hallways. The bathroom in the room had an old fashioned bath tub that had been significantly repaired and felt unstable when I stood in it. The whole building just screams "renovations needed". Positive aspects included good water pressure in the bathtub/shower, and being near to MUSC and beautiful water/yacht views. I may return in the future but only after some serious renovations are done to the rooms and hallways.

Great location but the room needs major improvements. Maybe the 4.0 ranking is that most of the rooms are in good condition, but my room is certainly not a 4.0. Rust on the baseboards, light fixtures, mold bathtub, paint peeling from walls, popcorn ceiling debris on floor, sloppy repair work, dust build up bathroom exhaust. Unacceptable! $300 a night for this!

I had a very pleasant stay at the SpringHill Suites by Marriott Charleston Riverview. The hotel was clean, comfortable, and well-maintained. The location was convenient for exploring Charleston, while still being away from the busiest areas. The staff were friendly and welcoming, and the overall service was excellent. I especially appreciated the comfortable room, cleanliness, and the amenities provided. It was a great place to come back to after a day of exploring the city. Overall, I had a great experience and would definitely consider staying here again when visiting Charleston. Highly recommended!

Great hotel. The location is convenient to all of down town locations. They provide a shuttle service that drops off and picks up at Waterford Park, which is within walking distance to a lot. My suite was spacious and the layout was functional with tvs, refrigerator microwave and coffee maker.the lady at front desk was great as well as the house keeping staff. They all were pleasant to talk with. The breakfast was a good surprise. For some reason I was expecting a Continental but it was a full hot breakfast with a lot of options.

The shuttle service into the city was an added bonus. Extra large rooms, and clean. The shower was Amazing! AC unit was not loud and the morning breakfast was magnificent! No waffles, but eggs and bacon hit the spot!

We had a great over night stay here and can’t wait to return. Excellent location, great facility with awesome amenities. The room had some issues with dirty bed linens and broken bed frame. The room was big with plenty of room.

We have stayed at Marriott hotels for 40 years, have Marriott Titanium Elite status, and this one was well below Marriott standards. The room was clean but the bathroom was badly in need of an update. We requested daily maid service at check-in but did not receive it until the 3d day of our 5 night stay. The front desk staff was rude and treated us like we were making their job difficult when we asked twice for maid service. Breakfast was sub standard and we had to wait for food and coffee to be refilled. The only positive is the location; very convenient to downtown Charleston and Folly Beach. We do not recommend this hotel, there are many much better choices.

Great location for access to downtown Charleston without being in the hectic traffic. Nice views of the marinara. Jacqueline (sp?) at the front desk was welcoming, gracious and very friendly. The room was spacious and clean. We were fortunate to get a room at the end of the floor overlooking the marina with a small balcony. This was real nice as there was a fireworks display on James Island, we were able to sit outside and watch.

Location and service was great What gives this hotel a 1 star is that it has bed bugs - I've never dealt with them ever in my life so honestly I've never prechecked a hotel bed for them - now I know. If you are staying there please take a look at the sheets and if there are any circle stains that are rust colored - potential that there are bed bugs Also, I didn't realize that the bites don't appear necessarily right away like an ant or spider bite might. Mine started showing up on my flight home on the last day - the bites go in a line - Now you know ?

The room was a suite but where the beds were there wasn’t much room. The couch and kitchenette area was spacious. The ac didn’t cool like it should. The lady’s who checked me in and out was super friendly and helpful. We booked this hotel on a recommendation from the hospital.