We had a great over night stay here and can’t wait to return. Excellent location, great facility with awesome amenities. The room had some issues with dirty bed linens and broken bed frame. The room was big with plenty of room.

We have stayed at Marriott hotels for 40 years, have Marriott Titanium Elite status, and this one was well below Marriott standards. The room was clean but the bathroom was badly in need of an update. We requested daily maid service at check-in but did not receive it until the 3d day of our 5 night stay. The front desk staff was rude and treated us like we were making their job difficult when we asked twice for maid service. Breakfast was sub standard and we had to wait for food and coffee to be refilled. The only positive is the location; very convenient to downtown Charleston and Folly Beach. We do not recommend this hotel, there are many much better choices.

Great location for access to downtown Charleston without being in the hectic traffic. Nice views of the marinara. Jacqueline (sp?) at the front desk was welcoming, gracious and very friendly. The room was spacious and clean. We were fortunate to get a room at the end of the floor overlooking the marina with a small balcony. This was real nice as there was a fireworks display on James Island, we were able to sit outside and watch.

Location and service was great What gives this hotel a 1 star is that it has bed bugs - I've never dealt with them ever in my life so honestly I've never prechecked a hotel bed for them - now I know. If you are staying there please take a look at the sheets and if there are any circle stains that are rust colored - potential that there are bed bugs Also, I didn't realize that the bites don't appear necessarily right away like an ant or spider bite might. Mine started showing up on my flight home on the last day - the bites go in a line - Now you know ?

The room was a suite but where the beds were there wasn’t much room. The couch and kitchenette area was spacious. The ac didn’t cool like it should. The lady’s who checked me in and out was super friendly and helpful. We booked this hotel on a recommendation from the hospital.

The hotel has been through a very nice refurnishing. The beds are very clean and comfy. Water pressure in the showers is perfect. The breakfast is fantastic (unlimited bacon). And the staff is so friendly. It's really easy to get to the hospital if you're staying for a patient like we were. We will be glad to stay at this hotel again.

Our stay at SpringHill Suites Riverview Charleston was unacceptable due to the overall lack of cleanliness throughout the hotel and especially in our room. Upon arrival, it was immediately obvious that the room had not been properly cleaned. The toilet was filthy, with urine visible on the seat and on the bathroom floor. The bedding was also dirty. The sheets and comforter had visible stains and clearly had not been changed. When the air conditioning kicked on, there was a strong moldy smell coming from the unit. The carpets in the hallway were visibly dirty, and there were sticky spots on the floor that made the room feel even more unsanitary. Unfortunately, the unpleasant odor was not limited to our room. There was a noticeable stench throughout the hotel. The staff was not rude, but they were also not friendly or apologetic. There was no sense of concern or accountability regarding the condition of the room, and they did not appear bothered that we were placed in such a disgusting environment. This is not a minor housekeeping issue. Basic sanitation is the bare minimum expectation for a hotel, and this property failed that standard completely. We did not feel comfortable using the bathroom or sleeping in the bed. Photos are attached because the condition of the room speaks for itself. I would not recommend this hotel and will not stay here again.

Very nice large lobby with comfortable seating areas. Was offered a warm cookie at check-in which was a nice touch. My room was very clean, large, and had a very comfortable bed. Overall great experience and would stay here again if I am in town.

It is a beautiful hotel! Very clean and chic! Check in was easy and was able to check in early! I came with my best friend for her birthday and wanted to have a sign up for her in the room that I bought. I wasn’t going to have time to hang it. Tiffany and Darrel were very helpful and helped me while we were out and put the sign up and some balloons! Service is amazing and enjoying our stay. Thank you thank you!

Do not waste your money. The only good thing about this place is the location. We needed a place close to the hospital. Staff is rude, except for the young lady who was working all by herself with an injured ankle/ walking boot. The hallway carpets are filthy on that second floor. The room was clean, but upgrades are needed x 10. We will not return. We should have read the reviews closer. Especially the reviews with pictures. We were in one of those exact rooms & nothing has changed.