The Good… Beautiful property, staff and location. The Bad… $32.00 a day for SELF Parking. The Ugly… Inconsistent maid service and room cleaning for 3 out of 4 days and managers who promise but don’t deliver! Too bad for a very nice property!

We love staying at Embassy Suites, this one I love the foyer area & friendly staff but we haven’t received housekeeping and been without bathroom necessaries, have called for towels mutiple times and haven’t received any, so we had to go ask at the front desk. With this nice of hotel I would’ve expected better service. Not sure I’ll be back at this hotel.

The view of the river from the hotel is absolutely amazing and the hotel is very clean and conveniently located with a parking garage or parking under the bridge for free…fyi I also loved the fact that we had a balcony option and the courtyard was too cute!!! There is also a walking trail and easy entrance to the bridge The breakfast is awesome with options and the happy hour bar with Jena and Scott and Ashley the manager was nothing less than amazing. Ohhhhh oh and the POPCORN is to dye for!

The location is excellent—right next to the Ravenel Bridge—and it was easy to get around with a car. However, I was disappointed to find that parking wasn’t free, especially since the property isn’t located in the heart of the city. The staffs I encountered were courteous and quick to respond, and the complimentary breakfast was definitely one of the highlights of my stay. The hotel also offers a free evening reception, but by around 6 p.m., some of the snacks had already run out and were not replenished. Lobby and breakfast area were clean and beautifully maintained. The main downside was the condition of the room, which is starting to show its age. While the space was large, the water pressure—particularly in the toilet—was low. The cabinet doors were loose, the shower faucet and toilet paper holder weren’t properly secured, and the bathroom’s sliding door didn’t fully close. Housekeeping also could have been more thorough, as the bathroom floor wasn’t cleaned during my stay. Overall, I wouldn’t stay here again unless the maintenance and cleanliness issues are improved.

Just came back from a weekend trip here, and we had a wonderful stay. The property is modern, fresh, and beautiful. Everything is well-maintained, and every staff member we encountered was helpful and pleasant. (Extra shout-out to the evening front desk clerk who helped me get hand soap that wouldn’t trigger an allergy migraine). The parking deck was easy to manage, and had plenty of parking (Guests checking in can park on the first two levels. Your room key will give you access to the upper levels). $30/day is a little annoying, but pretty much in line for the local hotels of this caliber. The location is perfectly situated for visiting Charleston or the barrier islands with ease. Be sure to check out the waterfront park and pier nearby. It’s a beautiful spot to get pictures of the famous bridge, and has a playground for kids. We ate breakfast both days — the made-to-order omelettes really elevate the hotel breakfast bar experience. If you don’t want to eat on site, there are TONS of great restaurants within a short drive. If I HAD to nit-pick, I’d say that I wish the hotel had more rooms with scenic views. The neighboring office building blocks the bay views for most of the west-facing rooms, which is disappointing. The beds are also a bit firmer than I prefer, but I still slept great. These are minor inconveniences in an overall exemplary stay, though. I would ABSOLUTELY come back to this hotel again.

Walking to the doors with automatically opening doors is a welcoming touch. The inside looks like an expensive mansion. Very classy look to it. Nicholas the receptionist was an amazing help! He helped us with figuring out where everything is located for our adventures. Rooms.... Small, claustrophobic, the shelf makes room feel small. Couch not very comfortable. Looking down at the pool area and seeing into the halls across the way makes me not to keep my window open. Garage: Is there only two levels for the garage? Very creepy at night. Need more lighting, the elevator doesn't work. Walking down a little alley way to get into the hotel doesn't make me feel comfortable. Wish was more connected to the hotel. Other thing hate how the temperature gage, doesn't do even numbers. Some ups, lots of downs.

The property is beautiful inside and out and very Charleston. The rooms are spacious as one has come to expect from Embassy. The staff I interacted with were all attentive and friendly. The restaurant is a whole vibe and the food was delicious! Could be a five star stay but there’s a few issues holding it back in my opinion. 1) $30 per day for parking is way excessive and a complete money grab. 2) The bed is hard as a rock. While there may be a mattress standard within the Embassy line, this mattress at this Embassy was by far the worst.

We chose this location in Mount Pleasant during our visit to Charleston. It was close enough, but far enough, for us to enjoy the attractions and food of Charleston, but also able to get away from the hustle and bustle of Charleston and enjoy the seafood of Mount Pleasant, Shem Creek, etc. Manager’s reception is always great and the hotel’s Hugh Tide restaurant was fabulous. Food was excellent and fairly priced. Even had a butterflied filet mignon special for $19 one night, although I think the cut was more likely a butterflied thick cut of pot roast. However, at &19, I’m not mad at them and I still enjoyed it with the special mushroom sauce / gravy, broccolini, and garlic mashed. Sharon took care of us and was an absolute delight. She also recommended things to do over the next few days during our stay. I will probably make this my go to location for my Charleston trips.

Really nice facility. Great staff. Fresh hot breakfast. Nice clean rooms. Comfy beds. Good central location and very quiet even though its close to the main roadway. Only issue was when we got there, it says wharf ferry . There is no embassy suites sign so it was a little confusing. Parking is $30 a day which is a little steep. Seems everywhere around the area charges to park.

Had a very nice stay at this location. Our room was clean and well prepared. Had an occasion to call for a maintenance item and it was promptly handled. Did have to pay for parking but the deck was clean and looked secure. We took advantage of the pool. Breakfast was well stocked and the fresh made omelets were great. The location is great for enjoying the Sullivan island and isle of palms beaches. Just a few minutes from the downtown Charleston area its a great place to stay.