We had a wonderful stay at The Lindy Renaissance Charleston Hotel. The property itself was beautiful, well maintained, and in a great location, but what truly elevated the experience was the level of customer service. Gina Parker at guest services/front desk was an absolute pleasure to work with throughout our stay. She was professional, polite, welcoming, and genuinely attentive. It’s rare to come across someone who makes guests feel so valued and comfortable from the moment they arrive. Her positive attitude and hospitality truly enhanced the overall experience. Great customer service goes a long way, and Gina is a perfect example of that. Thank you again for making our stay in Charleston such an enjoyable one.

Rooms were clean and smelled great. Beds were nice. It was a little small and I wasn’t in love with the restaurant on site but the lobby smell was great. The pool was pretty just small maybe only 10-12 people could use it.

All the staff are extraordinarily accommodating. They provided us extra perks for the pool being closed at the time for renovation. Andrew, the valet was extraordinarily helpful with fantastic suggestions on where to go to eat and find the most beautiful beach. They have an amazing cafe and bakery as well as a restaurant which we didn't unfortunately didn't get a chance to try. The hotel is very centrally located. Super close to lots of amazing restaurants and bars and fun shopping.

I had a wonderful experience at The Lindy Hotel. The facility is exceptionally clean and well maintained, which immediately made a great impression. I also loved the thoughtful touches—especially the Starbucks coffee in the rooms, the wide range of food options in the café, and the inviting atmosphere of the bar area. The location is perfect for easy access to great shopping, historic sites and even a Target. What truly sets this hotel apart, though, is the customer service. I’m in town for an important work conference and unfortunately left my packet of assessments and preparation materials at home. Eddie at the front desk went above and beyond—he quickly made copies of everything I needed and even printed a second set “just in case.” That level of attentiveness and care is rare these days. I highly recommend The Lindy Hotel and would absolutely stay here again.

Great place and it's close to King St. It was quiet, the service was impeccable, the rooms were clean and the bed was very comfortable. The only reason I didn't give it 5 stars, was because the bathrooms were smaller than I like. They had a musician playing the sax Friday night, and that was really nice.

Richard made our trip very special. He was very friendly and welcoming. Enjoyed the 4 oclock drinks. Charcuterie board and appetizers. Nice touch that we expect from this level of hotel. As a titanium level guest we have rarely had a bad experience with employees, but we would never use Dana as a concierge and we felt like a bother to her at complimentary drink time. We noticed she treated the other guests in the same manner. Loved the rooms, but for breakfast and drinks and appetizers we preferred the Bohemian across the street Better options. Hotel is a great location and please keep your eye out from Richard. Hes amazing!!

The Lindy Renaissance is a great option if you want to be close to the heart of Charleston while still enjoying a full-service hotel experience. The location is excellent (easy access to the city and major attractions) and the amenities included with the resort fee are a nice bonus, especially the free tickets to the Charleston Museum. Our room was clean and comfortable, and the bathroom was modern and well-appointed, which made the stay very pleasant overall. Valet staff truly stood out: they were friendly, helpful, and consistently kind throughout our stay. The main downside was the breakfast service. It felt understaffed and slow (admittedly, it was Christmas Eve), and while the staff did ultimately redeem themselves, the initial experience wasn’t very accommodating. It wasn’t a deal-breaker, but it did take away slightly from an otherwise enjoyable stay. Overall, a solid hotel with a great location and good amenities. I would recommend it and would consider staying again.

My daughter and I stayed at the Lindy recently and had an incredible experience. The location is perfect for restaurants and shopping. And the staff is incredible- especially Richard, who greeted us with a warm smile and helpful hand each time we saw him! We will be back!

We absolutely loved our stay at The Lindy, the hotel is beautiful, everyone that worked there were nice and so helpful and provided great recommendations for food and activities to do in town. The location is perfect, very close to the best restaurants, parks and shopping. I will be recommending this hotel to anyone heading to Charleston and will stay again! We were with our toddler and the hotel was very kid-friendly.

We had a wonderful experience at The Lindy! The bellman, Brent, was so helpful and friendly! We had drinks at the bar and the bartenders were super! Breakfast the next morning was delicious and Tommy was exceptional with his attention to detail and service. The hotel is beautiful and the rooms are well equipped and pleasantly decorated. Thank you for another great Christmas Eve Eve staycation in downtown Charleston!