Our stay at Hotel Bella Grace was very nice. The little in-room kitchenette was a welcome surprise! Our meals next door at the Delaney Oyster House were incredible. Staff was very friendly and helpful giving directions and recommendations for fun things to do in Charleston.

Great location. Pretty bare bones- surprised it’s classified a 4-star hotel. Front office desk staff not particularly pleasant. Shoutout to the valet staff- extremely nice and diligent. Can find better value elsewhere in Charleston in my opinion

I stayed at Hotel Bella Grace as a last-minute decision, and I’m so glad I did. From the moment I pulled up, the bell staff made me feel welcomed and at home. Everyone was incredibly attentive—they arranged a late checkout and even loaded my belongings into my car while I finished brunch with family. The gym was great, the location is incredibly walkable, and the hotel has the perfect mix of modern comfort and Charleston charm. Excellent service from start to finish. I would absolutely stay here again!

The hotel itself is beautiful, clean and in a fantastic location. The rooms were comfortable and well-appointed and the property is within easy walking distance of many of Charleston’s best restaurants, shops and attractions. Had it not been for an issue involving a third party valet attendant I experienced, this easily would have been one of my favorite places to stay in Charleston. I appreciate the time and effort the general manager put into addressing my concerns after my stay. She was responsive, professional and took the matter seriously. It was clear she genuinely cared about understanding what happened, holding the appropriate parties accountable and making meaningful improvements to prevent a similar situation from happening again. I also want to recognize that my check-in experience and the staff I interacted with upon arrival were excellent. While I appreciate the hotel’s response and the steps they took afterward, the overall experience unfortunately fell short of the standard I expect from a Charleston Marriott-affiliated property. Because of that, I can’t in good conscience leave a five-star review. I hope the changes that have been made ensure future guests have the experience I expected when I booked my stay.

This is a nice, clean, and well located Marriot residence inn (dont forget to get your points!). The rooms are spacious, have full kitchens with appliances, and nice big showers. Short stays are welcome too of course, I visited for just one night and it was perfect. Great location, one block from King Street's shopping and dinning and Market Street. Functional and efficient rooms with plenty of storage space, clothes hangers, and a desk/vanity area. Hope to come back again soon!

The hotel itself was generally nice and updated, which is why I’m giving it 2 stars instead of 1. Unfortunately, the stay was overshadowed by a reservation issue that staff made no effort to resolve. I booked and received confirmation for a double-queen room for three adults, but upon arrival we were given a king room with a pullout sofa. The hotel acknowledged there had been an issue with the reservation and stated that they had notified the travel portal/credit card travel service that double-queen rooms were unavailable. However, I was never informed of any change before arrival or I would never have booked Hotel Bella Grace in the first place. What made the situation even more frustrating was that the hotel blamed the travel portal for the issue, while the travel portal later pointed the finger back at the hotel. As the guest, I was stuck in the middle while neither side took responsibility or offered a meaningful resolution. The pullout bed that was supposed to serve as a sleeping space for an adult was extremely thin and uncomfortable, and both the couch that was supposed to be the headrest and the mattress had visible, gross stains on them. In addition, the shower had buildup and grime in the corners, which made the room feel less clean than expected and not worth the price. It was very easy to get trapped in the bathroom as the sliding glass barn door would get stuck and someone would have to open it from the outside. Mistakes happen, but what was most disappointing was the lack of accountability and customer service. Had anyone taken ownership of the problem or made a genuine effort to make things right, my review would likely be very different. As a Marriott Bonvoy member, I’m extremely disappointed and would not recommend this hotel to anyone.

We stayed at this hotel for one night. We were very unsatisfied with the room which was small as a "bird cage". We were overcharged for this room due to "holiday season", and when we asked for a room change, it wasn't honored. The explanation was "we are overbooked"! We booked through Expedia, and the picture we were given showed a nice spacious room. Expedia says the hotel sent them the pictures. So don't be fooled by the pictures you see!. Expedia seems to have a deal with these mediocre hotels, to overrate them, and to bring in unsuspecting folks like us. The hotel has no lobby, and the elevator was dirty. I would never return here!

Cute little boutique hotel. There are no services or amenities. No way to order food so just be prepared to DoorDash or Uber eats any meals. Small snack bar in the front desk area. There is no lobby, but there is one meeting room that is usually booked near the front desk check-in. I saw multiple offsite vendors doing presentations there. There’s no place to work or set up your laptop unless you plan on staying in your room the whole time. Great location.

Room size: large, cool looking, full kitchen. Bed(baseline my bed is an 8): 7/10 little hard underneath with a decent topper. Pillows:4/10 flat and not supportive Noise (outside/other rooms/ hallway): no noise between rooms but could easily hear into the hallway. Luckily it was generally a pretty quiet hotel. Bathroom (shower): 7/10 water pressure, water got a little cold during peak shower times. Good size bathroom with appropriate counter space Cleanliness: 10/10 spotless Cool factor:9/10 - great art and stylistic feel all around. Entire hotel was incredibly decorated with a mysterious theme, even the elevators. Bar: none Amenities: none Location: easily walkable to upper king and lower king. Great location right in the middle. Overall would stay again night have been on the top coolest/ unique hotels.

Nice boutique hotel in Charleston. Close to King Street with its little shops and restaurants. The rooms are spacious, well appointed and clean. There is no restaurant in the hotel, but the Delaney Oyster House I right next door, literally a 30 second walk. This is a great launching point from which to explore Charleston, which is a very walkable city.. I highly recommend the Hotel Bella Grace in Charleston!