Extremely Disappointing Experience at The Mills House in Charleston, SC We came to Charleston to enjoy ourselves, make memories, and have a wonderful time with friends. Unfortunately, our experience at The Mills House was anything but welcoming. We are a group of women in our 50s and 60s who were simply enjoying ourselves and having a little impromptu fashion show outside. We were laughing, modeling our outfits, and having a great time. Nothing more! Apparently, someone next door had an issue with our fun, because the next thing we knew, the police were showing up to check on us! Imagine being grown women, enjoying a girls’ trip in beautiful Charleston, and having the police called while you’re simply having a good time! What should have been a fun, lighthearted memory turned into an embarrassing and completely unnecessary situation. For a hotel with the reputation and price point of The Mills House, I expected a much more welcoming atmosphere. Charleston is known for its Southern hospitality, but unfortunately, that is not what we experienced. We came to Charleston for the charm, the hospitality, and the memories — not to feel like we were doing something wrong simply because we were enjoying life! Very disappointing, and certainly not the experience we expected

My wife and I stayed here for our anniversary weekend and had a fantastic experience. The location in the heart of the historic district is unbeatable, with numerous excellent restaurants within walking distance. No rental car is needed if you're flying in. The hotel was well staffed with friendly, helpful employees. Despite being busy, our room was exceptionally quiet, with no noise from the hallway or adjacent rooms. 10/10 we would absolutely stay here again. Extra credit to Nathan the bartender, who was great to chat with during our stay! Pro Tip: Book restaurant reservations well ahead of your trip to make sure you can get a table.

Perfect vacation spot for a couple or for a group. It’s located in the heart of Charleston and is an easy walk from the battery and from King street where all of the shopping is. They offer several perks for Amex cards holders who book through the Amex travel portal. I would highly recommend booking through them. All of the hotel staff was super nice and helped us out when we needed anything. The amenities were nice and the restaurant and cafe have great food and drink.

Our stay at Mills House Charleston was phenomenal! The location was perfect, with easy walking access to King Street, the City Market, Pineapple Fountain, and countless great restaurants. The air conditioning worked exceptionally well, which was especially appreciated after spending time exploring the city in the summer heat. Although our room wasn't quite ready when we arrived, the complimentary wine during happy hour was a thoughtful touch that made the wait enjoyable. Our room was spotless upon arrival. The bed was incredibly comfortable, and the sheets were some of the softest and smoothest we've ever slept on. We did experience a temporary issue with the water pressure, but it was completely out of the hotel's control. The staff handled the situation promptly and communicated well throughout. The market on-site was also very convenient, offering coffee and breakfast items to start the day. Overall, we had a wonderful stay and would absolutely recommend Mills House Charleston to anyone visiting the area.

My daughter, my mother, and I stayed here for a girls' trip to celebrate my mom's 70th birthday. The staff was wonderful. Everyone went above and beyond to be helpful. We had some water problems throughout our stay. No water at some points, water coming out brown sometimes. Kinda gross and weird. Otherwise, our rooms were very Hilton-reliable. We reported it and didn't really see any resolution or hear back. The pool area is lively and fun! We could've hung out there the whole time and had a great trip. The cabana bookings are pricey- but I would have loved to do that. The hydration stations located on each floor were a nice feature. The lobby and courtyard are gorgeous. The location is top notch and the convenience of the parking garage is nice, too!

Great pool and lobby amenities. Coffee shop had great coffee and was cute. Iron rose dinner was ok not amazing but not bad. Plan at least 30 min to get your car from valet every time we needed the car it took a very long time and same with the bell cart for bags. Wonderful location to walk all over town

Recently had an amazing stay at Mills House. We unexpectedly had to leave an Airbnb late one evening. Akelia and Sarah worked tirelessly to accommodate us for four nights at the beautiful hotel, in spite of it being sold out. They displayed true professionalism, compassion and courtesy. The rest of the staff was amazing as well. Nice pool area and excellent location. Wonderful vibes. Will definitely return! Thank you, ladies!!

Fantastic hotel with 5 star flavor. I loved the location and plush amenities of the rooms. The Iron Lady was a great place for breakfast. Everything felt new, the hotel was also quiet which I greatly appreciated. It's across the street from several noteworthy areas and The Gibbes Museum

Everything was SUPURB!!! Maxine, Alex, Dwight, and the entire front desk & staff were Terrific! Dwight helped to make our additional night's stay even more enjoyable (our flights were canceled and we stayed an extra night)!! We then dined in the Iron Horse...and it was the best meal we had our entire stay (Poogan's Porch, Queen 82, Miller's All Day). Landon was such a great server...he made our dining experience even more pleasurable!! The food was great...highly recommend it. The Bartenders were dynamite as well!

I selected Mills House Charleston to celebrate my 60th birthday after having a wonderful first experience 2 yrs prior. The second time did not disappoint. Staff and accommodations were above and beyond and I had a wonderful birthday traveling solo. What a festive time to visit Charleston during Christmas! The staff went above and beyond to make my stay warm. friendly and celebratory! I had a slight issue reserving a table for a single diner in the Iron Rose where I had planned to have my birthday dinner. Their reservation app did not allow for single reservations. I was so disappointed. But when I presented this to the manager on duty, Duwhyte, he said "let me take care of it" and he immediately went to the restaurant and not only came back with a single reservation for me but at an even better time! I was further surprised by my birthday desert being comped by them. This is why I choose to stay at Mills House it is like staying with family. I truly had a wonderful time and thank Duwhyte and his staff immensely for their efforts!