We had a very good experience at Hyatt Place Charleston Airport/Convention Center. The hotel and our room were very clean and comfortable, check-in was easy, and the staff was friendly and helpful. Breakfast was good and convenient, and I also appreciated the staff explaining some World of Hyatt benefits I wasn't aware of. The location worked very well for our visit to the Charleston area. We would definitely stay here again.

Our first time staying at a Hyatt Hotel! The customer service demeanor by the hotel staff we interacted with was very professional. We had booked a high floor King bed with sofa room. Our room was immaculate and had anything we needed and it was a relaxed quiet stay. The bed and pillows were so comfortable. If we knew the quality of the toiletries that were provided free by the hotel, we would not have bothered bringing any shampoo/conditioner & body wash from home. It smelled so good! Breakfast was pretty good as we had read on booking and google reviews!?? We did not use the pool, so we do not have any feedback on it. We preferred to enjoy the beach during our visit to a son in the Navy! Proximity to many restaurants and the hotel even has a restaurants directory carpet with each restaurant's menu! Will definitely consider staying here again in future visits and/or recommend it to family and friends! ? The lobby staff person we interacted most with was Tierra! Born to serve people within the hospitality industry! Very personable professional staff person! Fantastic stay! ??

Great hotel for the price. You would think you paid a lot more! Rooms are clean, modern and super spacious. The free breakfast is amazing and the staff is super friendly.

Stayed at the Hyatt Regency near Charleston Airport and had an amazing experience. The rooms were very clean, comfortable, and modern, making the stay relaxing from start to finish. Room service was excellent and always quick and friendly. The location was also super convenient, with easy access to the airport, restaurants, and shopping nearby. Overall, it was a great stay with excellent service and convenience. Would definitely recommend to anyone visiting the Charleston area!

Overall, I would recommend this hotel for anyone visiting Charleston and don't want to pay the exorbitant fees of downtown Charleston lodging. The location is great, right next to tons of fine dining options and even shopping while being only a 15 minutes drive to downtown Charleston. Can't complain about the service either. Everyone was friendly and professional. My only gripe and this is the reason why I'm giving it 3 stars is the water pressure for the shower. When you are out walking in the blazing sun all day or coming back from the beach, you want nothing but a hot steaming shower to cleanse your body. However, the lack of water pressure from the shower really killed what otherwise was a pleasant stay at this lovely hotel. Fix the water pressure issue and this could be a steal of a hotel.

Very nice hotel. Breakfast could be improved with better cooking of the grits (way too runny) and better choice of meats. The room was nice but I didn't like the fact that the bathroom sink was outside of the bathroom. All front desk staff were friendly. Wish they accepted cash payments instead of card only.

Rooms are a bit dated, but that seems to be a theme with Hyatt. Service was good, except my request for housekeeping was disregarded. Great location next to Convention Center, Tanger Outlets, and more. Overall, would stay here again. My only feedback is to honor a basic request for housekeeping during the operation hours or communicate if it can't be done. Non pork meat option(s) for guests and a lemon/fruit juice squeezer so the bartender does not have to manually press fruit.

We took a 3-day trip to Charleston and stayed at the Hyatt Place Charleston Airport for 2 nights. We booked the room online and checked in when we arrived. Our room was great! Plenty of space, and the two queen beds were good. The breakfast at the hotel was also really good, perfect to keep us going throughout the day. There were a few minor things too. The hotel was a bit older, especially the lift. Plus, there wasn't a sink inside the bathroom. It was outside and the power outlets weren't near the bed either. The stay was pretty good, apart from a few small things. The best part was the location, it was right near all the amenities.

I didn’t have a chance to review anything else due to a sign on the door stating “must use guest key to enter the lobby” at 2:00pm on a Sunday. I was going there to see a friend and inquire about it a room but the sign turned me away. I can understand if it’s between 11pm and 6am due to safety concerns but early afternoon on a busy Sunday dosent see convenient for guest or future guest.

1. Wifi not working and therefore you can't watch TV. Front desk says it is a known issue they can't do anything about. 2. Breakfast very below average. Cream cheese not refrigerated even though it says it's required. 3. No lids for coffee (?!?) so can't take it to go. 4. No maid service during the day. Please go elsewhere.