From the moment we arrived, it was clear that Hotel Bennett is something truly special. Every detail has been thoughtfully designed to create a luxurious yet welcoming experience, and it exceeded every expectation we had. The service was absolutely exceptional. Every team member we encountered was warm, genuine, attentive, and went above and beyond to make our stay memorable. You can tell they take great pride in creating an outstanding guest experience, and it shows in every interaction. The hotel itself is stunning. The elegant design, beautiful rooms, impeccable cleanliness, and countless thoughtful touches make it feel like a true five-star destination. Every space feels refined without ever feeling pretentious, and there are so many unique details that make the property stand out from other luxury hotels. What impressed us most was how effortless everything felt. Whether it was the friendly concierge, attentive housekeeping, or staff anticipating our needs before we even asked, every moment reflected an incredible commitment to hospitality. This wasn’t just a hotel stay—it was an experience we’ll remember for a long time. Hotel Bennett has set a new standard for what luxury hospitality should be. If you’re visiting Charleston, do yourself a favor and stay here. It’s worth every penny, and we can’t wait to return. Five stars simply don’t seem like enough.

Hotel Bennett is one of Charleston's premier wedding venues, offering an unmatched blend of luxury, elegance, and timeless sophistication. From the beautifully designed ballrooms to the stunning rooftop views and impeccable attention to detail throughout the property, every wedding at Hotel Bennett feels truly extraordinary. The team at Hotel Bennett is exceptional to work with. Their professionalism, hospitality, and commitment to excellence ensure that every event is executed flawlessly from start to finish. As wedding planners, we always look forward to collaborating with such an incredible staff and creating unforgettable celebrations in one of Charleston's most iconic venues. We highly recommend Hotel Bennett to couples looking for a luxury wedding experience with outstanding service.

Celebrated my honeymoon here with my wife and it was by far our best hotel experience. The staff was so personable and the hotel itself was very thorough on how they did things. When they saw we were celebrating our honeymoon on our reservation they even upgraded our room. Also the hotel had amazing places to eat within it that we absolutely enjoyed. The downtown area it is located in is also very lively with alot to do. Some days me and my wife just stayed in the hotel and we were able to have a great time. The only thing we missed out on that we wish we could have was the spa and the tea hour event they sponsor. I totally recommend this hotel if you're in the downtown Charleston area.

Wow! One of the nicest places that I have ever stayed. From the moment we stepped out of our vehicle, we knew that the service here would be unmatched. Every employee that we encountered was over the top helpful and genuine. They made us feel like we were the most important guests there. The lobby is very impressive with beautiful flowers, marble floors, beautiful paintings, and of course, Southern Charm. We were greeted with bottled water and sparkling wine at check-in. The bellhop brought our luggage to the room later. The room was clean and stunning. The bathroom was over than ours at home. We had a corner room with a desk and couch. There are drinks and snacks for purchase in the room. Bottled water and coffee are inclusive. The rooftop bar and pool are incredible. The views of the cityscape and ocean water are breathtaking. Drinks and tapas and reasonably priced. There is a bar in the lobby as well as a champagne & caviar bar. Although we didn’t go, there is some lounge and restaurant area on the 6th floor that can be added as an all-inclusive option. There is also a nice pastry shop connected to the hotel were we had coffee and breakfast before heading to the beach. Note that valet is $60 per day. Overall, we felt like royalty and can’t wait to stay at Hotel Bennett again.

If you are staying at Hotel Bennett, do yourself a favor and find Kevin, the concierge. We traveled from Los Angeles to Charleston and have stayed at our fair share of luxury hotels, but the experience Kevin provided was on an entirely different level. Kevin is pure high-energy brilliance. His enthusiasm for Charleston is contagious, and he didn’t just point us toward the standard tourist spots or restaurant recommendations—he opened doors to the city’s soul. He took us on an unforgettable walk through the oldest, most hidden sections of Charleston—places most visitors will never even know exist. We were guided through: • Secret alleyways and quiet courtyards that felt completely tucked away from the modern world. • Stunning hidden fountains and incredible old trees that make you feel like you've stepped back into the 1700s. • Historic neighborhoods with homes that have been so perfectly preserved, it feels like the past is still alive. Because of Kevin, we captured photos and saw views that you simply cannot find on your own. You need someone who truly understands the heartbeat of this city, and Kevin is that person. This was easily one of the most special experiences we’ve had on any trip. Bottom line: Don't just settle for a map. Meet Kevin. He doesn't just give advice; he provides a masterclass in the "real" Charleston. Highly recommended!

Beautiful hotel with mostly excellent service, specifically we were impressed by the bellmen, concierge and front desk. Our room was very clean and promptly attended to when we were gone during the day. I did not hear any outside noise for the most part and felt the bed was very comfortable and the bathroom was spacious. The hotel is in prime location and walkable to a lot of what most people would want to do in Charleston. The pool area is very peaceful and the staff there were also very attentive and nice, the pool was heated to a perfect temperature so even on a colder day we could utilize it. The concierge Kevin was especially helpful when I called a few weeks before our trip to find out about some activities and restaurants, take his advice and make the trek to The Royal Tern on Johns island, so good and they have a great kids menu. (We thought Berkeleys was another casual, great food spot with good kids menu that was a short uber away, ) We did the Kings Club and while I still feel like it was worth it for us personally, I do think improvements can be made. There were often food and drink items not refilled even when an hour of breakfast was left, the machine that makes the specialty coffee machine was broken during our 3 day stay, and one morning there was no place to sit because no tables has been cleared of previous guests items. They simply needed more staff for this area. The staff that was there you could tell was stressed and had too much to do, that said when I asked for something they always went out of their way to accommodate. We used the Kings Club because we went there with a child and it is nice to have food options throughout the day, I thought the quality of the food items was very good as an adult but definitely not a lot of kid-friendly options. I think stocking the place with some chocolate milk and maybe one kid-friendly kid food at lunch would be a nice addition. But overall, was a very pleasant stay and would definitely return,

Our family was in town for the extremely busy Cooper River Bridge 10k this weekend and Hotel Bennet was so awesome! It’s right in the heart of the city and central to everything you need. The check in experience was so great, Brooke helped us get in, she got us champagne and chatted with us about our hometown in FL! The concierge got us great reservations at a local restaurant on one of the busiest weekends of the year. Every worker we came in contact was so pleasant and nice. Rooms, amenities, fitness area, and atmosphere were great as well. Everything seems like it’s brand new and updated. We loved everything about our stay here! We didn’t even get a rental car and had every option we needed within walking distance. The best restaurants, a target, Walgreens, and like every boutique store and local store you could want. Thanks for a great weekend!

This is great hotel centrally located in Charleston. The area is full of shopping and restaurants. There is very little street parking but the hotel has valet parking and there is a garage across the street. The staff are well trained, gracious and efficient - true exemplars of Southern hospitality. The hotel is decorated in a subdued classic style throughout. The restaurant was great as was the afternoon tea on Sunday and the patisserie. The spa on the second floor was also excellent. The gym is small but has everything you need for a decent workout including Peloton bikes which was nice. We didn't visit the rooftop or the pool but that'll be something to look forward to next time. The room was clean, spacious and elegant. The room service and housekeeping were also excellent. Will stay here again.

Really wonderful stay. Service fantastic. We spent almost $1000 per night, as it's overpriced like all other hotels in Charleston, but it was a lovely stay. Rooms and bathrooms nice and clean and the staff across the hotel, esp. the concierge and front door men, fantastic. No complaints

Flawless hotel! We absolutely loved our couples weekend away in Charleston, in large part because our stay was so perfect the Hotel Bennett. Gorgeous hotel, perfect location, elegant rooms, zero complaints. Shoutout to the soaking tub with retractable doors that allowed us to enjoy the view to the park outside the hotel. We debated heavily between The Charleston Place and Hotel Bennett too, so if you’re on the fence, you can’t go wrong with HB.