The hotel is absolutely beautiful and tastefully decorated. The staff is the most friendliest staff I have ever come across. My only complaint is that for a big hotel they do not have many seats by the pool so we had to put our name on a wait list.

I’ve stayed at a lot of hotels over the years, but The Charleston Place was something different. What started as a vacation quickly felt like visiting old friends. Every staff member we encountered was welcoming, kind, and seemed genuinely invested in making sure we had a great time. Patrick, one of the bellmen, and August, our butler, deserve a special shoutout. They went above and beyond in ways both big and small, and by the end of the trip, it felt like we’d known them for years. One of my favorite memories wasn’t even something you’d find in a brochure. Somehow conversations turned into basketball history lessons and debates about the Spurs versus the Knicks. Where else can you get luxury accommodations and a sports talk show all in one stay? The room was absolutely immaculate. Every space felt thoughtfully maintained and comfortable. The dining options were incredible too. Whether we were grabbing a quick bite or sitting down for a meal, everything exceeded expectations. But what I’ll remember most is how the people made us feel. Luxury is great, but genuine hospitality is rare, and The Charleston Place has mastered it. Charleston has officially earned a permanent spot on our travel calendar, and The Charleston Place will be our home base every single time. If you’re planning a trip to Charleston and you’re on the fence about where to stay, do yourself a favor and book The Charleston Place. Come for the beautiful hotel, stay for the people, and don’t be surprised if you leave feeling like you’ve made a few friends along the way.

Can’t say enough about this experience. My girlfriend and I went for Memorial Day weekend and I was blown away in every aspect. From the assistance with luggage when we arrived, to random delivery’s of macaroons just because, nightly turndown service, this is a 5 star experience. The on site restaurants are also at an elevated caliber, Breakfest at the palmetto and apps or an after dinner cocktail at the thoroughbred club really enhance the experience. I was trouble's to hear the pool wasn’t available during our stay for the renovations, but the staff accommodated us and credited us a resort pass for the day without hesitation to ensure we had the best experience I don’t know when I’ll be back to Charleston, but when that happens, I couldn’t imagine staying anywhere else

Mr. John Victor provided an absolutely perfect service. He was informative about places to visit for shopping and food and also took pictures for us. Customer service is a determining factor for me and my fiancé. And the Charleston hotel and their staff met our expectations and exceeded them with Mr . John Victors performance and enthusiasm in making my birthday weekend memorable. We highly recommend staying here as the staff in house is extremely friendly and welcoming as we we experienced with the professionalism exemplified by Mr. John Victors performance in addition Mr. John, our server Mr. Andrew for breakfast provided an exceptional level of performance and courtesy that has made our stay even more memorable and fun. Our stay here has been nothing short of amazing.

We made a last minute reservation with two large dogs and the stay was great. I can't say enough good things about the staff as they were professional, attentive,knowledgeable, helpful and clearly liked dogs. We'll definitely stay there again if we're in Charleston.

5 stars PLUS! From arrival to departure the staff at the Charleston Place Hotel makes you feel like a VIP. From valet, bellmen, concierge and club staff they take the time to learn your name and make an effort to address you every time they see you. Very impressive. The hotel is beautiful and undergoing renovations. You would be hard pressed to tell from the areas we saw. We stayed in one of their newly renovated rooms and it was comfortable and charming. Decor was well thought out. It provided a southern luxury vibe you expect when visiting a city like Charleston. The hotel has great amenities and location is in the heart of Charleston walking distance to many sights and restaurants. My kids said it was the best hotel ever. They did have a candy bar in the club area. Rarely do I ever look forward to going back to a hotel but the Charleston Place hotel is on that list. Can’t wait to see the pool area when it finished later this year.

This is a beautiful hotel well located near all the major attractions Charleston has to offer. We had a lovely, spacious room in the newly renovated area with a Juliet balcony overlooking Market Street which, in this block at least, was not too busy with cars - only the clopping of horses' hooves as they meandered tourists in carriages around the city. The service is the most outstanding I've ever encountered in a large hotel of this sort - the staff is very well trained ! They are friendly and helpful at all times, try to remember your name and assist with any request. I would particularly like to acknowledge Rudy in the dining room who always greeted us by name at breakfast and remembered our food/beverage preferences, Jessie in the bar area who took good care of us "old folks" in the buzzing and busy bar and Joseph at the front desk who patiently printed out our morning crossword puzzles every day we were there. The rest of the staff is outstanding as well. A wonderful trip to a delightful city and hotel. Thank you!

Absolutely gorgeous and worth every penny! Southern hospitality at it's finest - the entire staff were welcoming, helpful and friendly. They made sure we were comfortable and well taken care of. The room was clean, updated and very comfortable. We also enjoyed the shopping and dining available, so convenient! You can't beat the location, perfect for our trip to enjoy King Street and the College of Charleston. Thank you!

We cannot say enough wonderful things about our experience at The Charleston Place. From the moment we arrived, the level of service was exceptional and every staff member made us feel welcomed and valued, not just like a guest, but like someone they truly cared about. The attention to detail, warmth, and professionalism throughout the hotel created such a special atmosphere that it elevated our entire stay. We especially want to recognize Huy in the Club Lounge. His kindness, attentiveness, and thoughtful touches made a lasting impression. He anticipated our needs and always greeted us with a sincere smile. It’s rare to encounter someone so dedicated to making guests feel comfortable and appreciated. The Charleston Place is already a beautiful hotel, but it’s the people, especially team members like Huy, who make it unforgettable. I would return in a heartbeat and recommend it wholeheartedly to anyone looking for a truly outstanding and memorable stay.

The Charlston Place was by far the most amazing place I have ever stayed at. We were greeted before we even turned into the driveway. Alessandro at the front desk made our stay over the top. We asked to change rooms so we could have a bathtub. He not only got us an amazing room but had a bubble bath and wine ready for me. He was our go to guy during our stay and we couldn't have been more impressed. Frank helped us to our room with our luggage and he was also fantastic. He was so kind and informative...both times he escorted us to our rooms. We had lunch in the restaurant and Hal was our excellent and quite classy server. Alicia was our hostess and she was so sweet. Mike Henry made sure everything was perfect. He would dart in to check on us and assist us with anything we needed. The food was wonderful. Service top notch. This is a must when in the Charlston area. I highly recommend The Charleston Place.