About Hampton Inn & Suites Charleston - West Ashley

Hampton Inn & Suites Charleston offers a welcoming stay just minutes from downtown Charleston and local attractions. Guests can enjoy spacious rooms, modern amenities, and a complimentary hot breakfast each morning. With its convenient location in West Ashley, the hotel provides easy access to historic sites, shopping, and dining. Perfect for both business and leisure travelers, it combines comfort with Southern hospitality. Complimentary WiFi Outdoor pool and fitness center Business center and meeting space available

Amenities at Hampton Inn & Suites Charleston - West Ashley

Hampton Inn & Suites Charleston - West Ashley offers Fitness facilities, Fitness equipment, Free breakfast, Free WiFi, Free self parking, Connecting/adjoining rooms available, Outdoor pool, Hot Breakfast, Electric car charging station, Parking onsite, Accessible property, Only dogs and cats are allowed, Pets allowed with a fee, Streaming services, Air conditioning, Desk, Desk chair, Separate sitting area, Phone, Television, Pool, Wifi Available, Families welcome, Pets allowed, Smoke-free property, Wheelchair accessible.

Location

Hampton Inn & Suites Charleston - West Ashley is located at 678 Citadel Haven Drive, Charleston.

Reviews and ratings

Hampton Inn & Suites Charleston - West Ashley has an average rating of 3.9 out of 5 based on 1167 guest reviews. It holds a 2.5-star Stars rating.

Rooms and accommodations at Hampton Inn & Suites Charleston - West Ashley

  • Room, 1 King Bed, Accessible, Non Smoking

    1 King Bed

    Room, 1 King Bed, Accessible, Non Smoking

  • King Suite Kitchen Nonsmoking

    1 King Bed

    King Suite Kitchen Nonsmoking

  • One King and One Sofa Bed, Non-Smoking

    1 King Bed and 1 Double Sofa Bed

    One King and One Sofa Bed, Non-Smoking

  • Room, 1 King Bed, Accessible, Non Smoking

    1 King Bed

    Room, 1 King Bed, Accessible, Non Smoking

  • Two Queen Beds, Non-Smoking, Accessible

    2 Queen Beds

    Two Queen Beds, Non-Smoking, Accessible

  • One King Bed, Non-Smoking

    1 King Bed

    One King Bed, Non-Smoking

  • Two queen room nonsmoking

    2 Queen Beds

    Two queen room nonsmoking

  • One King One Bedroom Suite, Non-Smoking

    1 King Bed

    One King One Bedroom Suite, Non-Smoking

  • Room, Accessible, Non Smoking

    2 Queen Beds

    Room, Accessible, Non Smoking

Image of Hampton Inn & Suites Charleston - West Ashley
Image of Hampton Inn & Suites Charleston - West Ashley
Image of Hampton Inn & Suites Charleston - West Ashley
Image of Hampton Inn & Suites Charleston - West Ashley

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Image of Hampton Inn & Suites Charleston - West Ashley

Rooms

Property Overview

Hampton Inn & Suites Charleston offers a welcoming stay just minutes from downtown Charleston and local attractions. Guests can enjoy spacious rooms, modern amenities, and a complimentary hot breakfast each morning. With its convenient location in West Ashley, the hotel provides easy access to historic sites, shopping, and dining. Perfect for both business and leisure travelers, it combines comfort with Southern hospitality.

  • Complimentary WiFi
  • Outdoor pool and fitness center
  • Business center and meeting space available

Amenities

Activities

  • Fitness facilities
  • Fitness equipment
  • Outdoor pool
  • Pool

Food and drink

  • Free breakfast
  • Hot Breakfast

Internet access in public areas

  • Free WiFi
  • Wifi Available

Parking

  • Free self parking
  • Electric car charging station
  • Parking onsite

Property services

  • Connecting/adjoining rooms available
  • Accessible property
  • Only dogs and cats are allowed
  • Pets allowed with a fee
  • Families welcome
  • Pets allowed
  • Smoke-free property
  • Wheelchair accessible

Media and electronics

  • Streaming services
  • Phone
  • Television

Features

  • Air conditioning
  • Desk
  • Desk chair
  • Separate sitting area

Reviews

3.9
1167
Reviews

This Hampton Inn & Suites Charleston - West Ashley has experienced mixed reviews, with recent stays highlighting cleanliness and exceptional staff service, while older comments detail significant issues ranging from insect infestations and room problems to inconvenient location and subpar food. Despite some concerns, the hotel consistently receives positive feedback regarding its comfortable rooms and friendly staff.

Exceptional Staff ServiceClean Rooms (recent reviews)Comfortable RoomsAccessible Accommodations & Disability Support
cleanliness3.5
location2.5
value3
service4.5
amenities4
T
tom Nerswick
18 days ago

Bad experience. 1st room a/c didn’t work even though they said it would come on later. When I told him not to leave because it was 11pm the tech admitted it was shot and would never work. 2nd room had a guy on the bed. Michelle at the front desk argued with me that it was my fault because the key holder had the correct room number but she actually verbally told me what room to go to also and that’s what I did. I didn’t know I had to verify that she sent me to the wrong room with the a working key. That visitor was not happy as I entered his room. The third room had a cock roach climbing the wall and two dead ones on the floor,and possibly bed bugs. They did offer me a 4th room so they could spray for roaches but I declined and just assumed the responsibility of getting my own bug spray, since I am sure the next room would have roaches also. The front desk kept calling me Mr. Rickey which is no where close to my name. Their promise to give me a discount ended up being if I would open up a membership they would give me reward points. No thanks they won’t be needed. If Hampton Inn want to be in a guest service industry with overnight guests you have to do better, your guest’s health and safety demands better!

D
Doreen McGill
3 months ago

Every single employee on every single day of our stay were outstanding. The common areas were always extremely clean. The room was impeccably clean and comfortable. I really appreciate the hooks and cubbies for extra storage options. Breakfast had plentiful options and there were more than enough tables and seating to accommodate everyone. We loved all of the outdoor seating in the courtyard. The pool area and the fitness room is very nice, as is the laundry facility. The hard work and dedication of all that work here are greatly appreciated and with the hotel being older, the updates and the upkeep make it shine. Also in a good location to get to all of our site seeing areas. I highly recommend this hotel.

G
Gregory Smith
4 months ago

Good clean hotel that appears recently remodeled or refurbished. Rooms are good size and comfortable. Desk, sofa and large TV. Free breakfast is as expected.

S
Summer
4 months ago

Stayed here with a friend and two dogs while visiting Charleston. It's a little far removed from the action but was a very pleasant stay. It kind of felt nice to get out of the traffic. Clean room. I must say they're scrambled. Eggs are very gross. They're like eating gelatined eggs. The oatmeal was decent. I would suggest an alternative to their eggs. It was a big turn off. I don't think I'll ever forget that feeling in my mouth from the first bite. For the rest, everything was very nice.

M
Marcin Przeworski
5 months ago

The hotel is located about 16 km from the city center. The property is clean and well maintained, and the staff are helpful and courteous. Rooms are spacious with comfortable beds, providing a relaxing stay. Breakfast was standard and the coffee excellent. Check-in was handled by a very pleasant older lady, and check-out was smooth and friendly. Recommended for travelers seeking comfortable, quiet accommodation outside the city. The hotel’s location is not suitable for walking — there are no sidewalks in the immediate area, making pedestrian movement unsafe. I attempted a morning jog but found it too hazardous to run along the roads due to traffic and lack of infrastructure, which was a significant inconvenience for me. Recommended primarily for guests traveling by car; if you plan to walk or jog, check local routes in advance or consider a more pedestrian-friendly location.

K
Kevin Hooker
6 months ago

That bathroom and shower in room 400 was amazing! This remodel was carried out with care and precision. I'll stay at this hotel time and time again. Real tile shower walls, expensive space in the shower and water pressure that was divine. The space was clean, well maintained (newly remodeled) and comfortable.

J
Joy Allen
6 months ago

My husband and I normally stay here when he has appointments at MUSC. This time he was in ICU. I stayed at another hotel closer to the hospital. Needless to say they were no where near the quality, service or value. Everyone here go above and beyond. Best shower I have had in years. My room was clean and very comfortable. I will never stay anywhere else but here.

D
doris TUCKER
8 months ago

I stayed at this hotel October 27-29 , 2025: The entrance is beautiful, however, there were real live BUGS IN MY ROOM! Although I was moved to another room, I did not get any sleep because the thought of those BUGS being in that other room had me traumatized. The desk clerk apologized, but I feel that the manager should have been involved. I informed my company to NEVER book at this hotel again!

D
D.A.C
8 months ago

Front service check in was very easy and fast very friendly. The lobby was very nice and clean. Parking was a bit tight cause there we a lot of big trucks with trailers. The room was decent but idk why the beds are so low to the ground, every step I took felt like the floor was going to fall lol but the reason for the low rating will have to go to the baby roaches all over the room. I killed 3 on the wall, 2 in the bathroom, not very happy to see that.

A
Arayna Robins
9 months ago

This hotel was phenomenal. My partner and I got the accessible room. The counters and bed were lowered for wheelchair users, they provided a shower chair, and the shower had a detachable head. The bed was comfortable, the receptionist gave me no issues about my service dog and did not attempt a pet fee at the end of our stay. The breakfast was good and so was the coffee. I would definetly reccomend staying here, especially for those who require disability accommodations.

Map

Property Address
678 Citadel Haven Drive
Charleston
Property Contact
843-573-1200